Security
ReactionSaaS is built as a secure analytics and interaction platform designed to process creative engagement data reliably and responsibly.
Our platform uses a modern event-driven architecture to isolate interaction data collection from analytics processing and ensure secure data flow across the system.
ReactionSaaS prioritizes:
- Secure event processing
- Data minimization
- Encrypted infrastructure
- Strict access controls
ReactionSaaS does not require personal identity data to operate. The platform focuses on creative interaction analytics rather than personal user tracking.
Infrastructure
ReactionSaaS runs on a modern cloud architecture designed for reliability and security.
Core components include:
- Next.js application layer
- NestJS backend services
- MongoDB operational database
- Redis caching and job locking
- Queue-based event fanout architecture
- Secure object storage for event archives
All services communicate over encrypted HTTPS connections.
Interaction data is processed through a canonical event pipeline before entering analytics systems.
Data Encryption
Encryption in Transit
All data transmitted between clients, APIs, and internal services is encrypted using TLS.
Encryption at Rest
Stored data is encrypted using secure infrastructure provided by cloud hosting providers.
Event Data Handling
ReactionSaaS collects interaction telemetry signals used to analyze creative engagement performance.
Examples include:
- Overlay interactions
- Video engagement timing
- Poll responses
- Reaction events
- Creative performance signals
These signals pass through a secure canonical event pipeline before entering analytics and intelligence systems.
The platform does not require personal identity information for viewer analytics.
Data Minimization
ReactionSaaS is designed to minimize the collection of personal data.
The platform primarily collects:
- Anonymous interaction signals
- Session identifiers
- Creative performance data
- Creative exposure context
End viewer identity information is not required for the core analytics capabilities of the platform.
Platform Architecture
ReactionSaaS uses a queue-driven event architecture to ensure secure, reliable processing of interaction data.
SDK ↓ Canonical Event Emitter ↓ Queue Fanout Layer ↓ Analytics Consumers ↓ Secure Storage
This architecture ensures:
- Event integrity
- Reliable processing
- Scalable analytics infrastructure
- Separation of ingestion and intelligence systems
Access Control
Access to production systems is restricted through role-based access controls and environment-level credentials.
Administrative access is limited to authorized personnel.
Data Retention
Interaction telemetry data may be retained for analytics, benchmarking, and creative intelligence modeling.
Customers retain control over the creative and interaction data they submit to the platform.
Responsible Disclosure
If you believe you have discovered a security vulnerability, please contact:
security@reactionsaas.com
Compliance Roadmap
ReactionSaaS is designed to support security and compliance standards expected by modern SaaS platforms.
As the platform scales, ReactionSaaS intends to pursue additional compliance certifications including SOC2.